Sales Policy for BryloBanking

Effective Date: October 24, 2024

Welcome to BryloBanking, where we strive to make your celebrations sweeter with our delicious birthday cakes. The following Sales Policy outlines the terms and conditions governing purchases made through our website.

1. Order Placement

  • Order Confirmation: After you place an order, you will receive an email confirmation summarizing your order details. This confirmation does not guarantee that your order has been accepted. We reserve the right to decline or cancel any order for any reason, including but not limited to product availability or payment issues.

  • Order Changes: Once an order has been placed, you can request changes (e.g., delivery address, cake design) up to [X] hours before the scheduled delivery time. After this period, changes may not be possible, as the order may already be in production.

2. Payment Terms

  • Accepted Payment Methods: We accept payment via major credit cards, debit cards, PayPal, and other payment gateways as listed on our website. Full payment is required at the time of order placement to process your purchase.

  • Currency: All transactions are processed in [Insert Currency] unless otherwise specified. Any applicable taxes or fees will be calculated and displayed before you complete your order.

3. Pricing and Availability

  • Product Availability: Our cakes are subject to availability. In case the product is unavailable after an order has been placed, we will inform you as soon as possible and offer an alternative product or a full refund.

  • Pricing Accuracy: While we make every effort to ensure the accuracy of prices listed on our website, we reserve the right to correct any errors or inaccuracies. If we identify a pricing error after you’ve placed an order, we will notify you and give you the option to proceed with the corrected price or cancel your order for a full refund.

4. Delivery Policy

  • Delivery Areas: We offer delivery services to specific locations. You can check if your delivery address is within our service area during checkout. If your location is outside our service area, we may not be able to process your order.

  • Delivery Times: We strive to deliver your order within the specified time frame provided during checkout. However, delivery times are estimated and may be subject to delays due to traffic, weather, or other unforeseen circumstances. BryloBanking is not responsible for delays outside of our control.

  • Delivery Charges: Delivery fees are calculated based on your location and will be displayed during checkout. These charges are non-refundable once the delivery has been dispatched.

5. Custom Orders

  • Special Requests: If you require custom cakes or unique designs, we encourage you to reach out to us in advance. Custom orders may require a longer lead time, and pricing will be determined based on the complexity of the design.

  • Approval Process: For custom cakes, we may provide you with a design preview before the final product is made. Your approval is required before we proceed. Any changes made after your approval may incur additional charges.

6. Cancellation Policy

  • Cancellation by Customer: If you need to cancel your order, you can do so up to [X] hours before the scheduled delivery time for a full refund. Cancellations made after this period may not be eligible for a refund, as the order may already be in production.

  • Cancellation by BryloBanking: We reserve the right to cancel orders at any time due to unforeseen circumstances such as product unavailability or pricing errors. In such cases, you will be notified, and a full refund will be issued.

7. Promotions and Discounts

  • Discount Codes and Offers: Promotional discounts, codes, and offers are subject to specific terms and conditions. These offers cannot be combined with other promotions unless explicitly stated and may have expiration dates.

  • Exclusions: Some products or custom orders may not be eligible for discounts or promotions. Please review the terms of any promotions before placing your order.

8. Refund and Returns Policy

Please refer to our [Refund and Returns Policy] for details on how refunds, replacements, or order disputes are handled. Since we deal with perishable goods, certain limitations apply regarding returns and refunds.

9. Limitation of Liability

BryloBanking strives to deliver high-quality products, but we are not responsible for any indirect, incidental, or consequential damages arising from the use of our website, or the consumption of our products. In case of dissatisfaction with our products or services, your sole remedy is as described in our [Refund and Returns Policy].

10. Governing Law

This Sales Policy and any disputes arising from your use of our website or the purchase of our products shall be governed by and construed in accordance with the laws of [Insert Country/State]. You agree to submit to the exclusive jurisdiction of the courts in [Insert Jurisdiction].

11. Contact Information

If you have any questions or concerns about this Sales Policy or your order, please contact us at:

BryloBanking

Address: 4666 Scott Street, Poughkeepsie, New York, United States 

Phone: 845-487-8588 

Email: info@ brylobanking.com